What is the primary role of the European Ombudsman?

The primary role of the European Ombudsman is to investigate complaints about poor administration by European Union institutions. This function is critical as it helps to ensure transparency, accountability, and adherence to administrative standards within EU bodies. The Ombudsman acts as a mediator between EU institutions and citizens, addressing issues such as maladministration, which can include a range of concerns from unfair treatment to lack of proper procedures.

By fulfilling this role, the European Ombudsman reinforces the principles of good governance in the EU, providing citizens with a channel to express their grievances and seeking remedies for any injustices or inefficiencies encountered in their dealings with EU institutions. This position not only enhances the credibility of the EU but also empowers citizens by allowing them to hold institutions accountable, ensuring their rights and interests are safeguarded.